About Us

Why we exist?

VETisco exists to offer customers choice and value in the largely monopolised marketplace of veterinary implants and instruments.

What we do?

VETisco supplies UK manufactured, latest specification, premium quality titanium or stainless steel (satin finished) implants, instruments and other equipment, much of which is designed specifically for animal surgery. Products are supplied to the UK market directly and to the foreign marketplace via locally based distributors.

How we operate?

VETisco products are purchased by customers online via our fully automated website based shop. There is also scope to place orders via telephone and fax. VETisco uses modern, efficient systems, tools and processes to facilitate maximum discounts for customers; without compromising quality or customer service.

Our customer groups

Our customer groups fall into 3 main categories:

1) Distributors;

2) Veterinary practices including specialist orthopaedic referral practices; and

3) Others such as universities, charities and agencies. VETisco’s prices have been designed to match the requirements and desires of each specific customer category, whilst ensuring maximum value for each group.

Our business principles

Value for money

Effective in business operations

Trustworthy in partnership

Integrity before profit

Superiority of branded products

Customer service excellence

Outlook of continuous improvement, learning, diversity and growth

Why choose us?

VETisco prides itself on premium quality, value for money and excellence in customer service. Our integrity and business principles ensure mutual and equitable benefits for all stakeholders.

Customer service ‘excellence’

VETisco prides itself on its customer service. We strive for ways to improve, innovate, learn and share industry advances; and develop our networks. We always try to source like minded manufacturers and distributors who share our vision and principles of customer choice, value and quality. If you have any comments or suggestions, compliments or complaints regarding our products, service or wider business; we would love to hear from you using the relevant features in the Customer Services page.

VETisco’s Customer Service Charter can be viewed and downloaded by clicking here (Annex 1).

Vetisco Limited, Company Registration Number SC417513. Registered Office 24 Nicol Street, Kirkcaldy, Fife, United Kingdon KY1 1NY

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